(Refunds & Exchanges) Refunds for change of mind will not be accepted. The product must be returned in the original and undamaged manufacturer packaging / box, original tags freebies. If a product is returned to us in an inadequate condition, we reserve the right to send it back to you. Products/ services under daily deals are limited time and limited stock promotions that once ordered and paid are non-refundable. The voucher issued when you purchase the product/ service must be utilized (redeemed) during the validity period of the voucher. Zairooz is not liable for failure to redeem the voucher under any circumstances and cannot be refunded. All refunds are processed within 10 working days by Zairooz (processing times shown in table below). Further processing back to your credit card, bank and cash. Account may require additional time depending on the bank/ institution for which Zairooz cannot be held liable. (REFUND TYPE) Bank Deposit 7 working days get realize (PRODUCT DESCRIPTIONS/IMAGE) Zairooz attempts to be as accurate as possible. However, Zairooz does not warrant that product descriptions or other content of any product/ service is Accurate, complete, reliable, current, or error-free. If a product/ service offered by Zairooz is not as described, you may immediately contact our Customer support at ustom@zairooz.lk or call us on our hotline, and Zairooz at its’ discretion shall provide you with a replacement/ alternative product for same value or provide you with a refund.